Buying on the Granát

Internet Granát-shop
has been a major seller of jewelry with Czech garnet and natural garnet since 2008. From 2024, it will also offer jewelry from traditional Turnov manufacturers.In our offer, we have models following the historical tradition and popularity of these jewels.

Terms »
Rights and obligations of the buyer and seller when making a transaction on the e-shop www.granat-shop.cz
Complaint and cancellation forms »
In our online store, we provide the same conditions for making complaints as are valid in accordance with the applicable Civil Code. The warranty on the goods is 24 months, unless otherwise stated ...
Credit card »
The Granát e-shop supports online payments with Visa Card and Master Card
COA »
Jewelry with  is delivered to customers with a Certificate.

Terms of personal data protection

9.1. The administrator of personal data, i.e. the person who determines the purposes and means and decides on the processing of the Buyer's personal data



 

 

 

Gift vouchers
Nominal value CZK 500; CZK 1,000, CZK 2,000 and CZK 5,000

The gift voucher can only be redeemed at our e-shop www.granat-shop.cz.
A gift check can be used once to pay for goods in the amount of its nominal value. If the value of the purchased goods is lower than the value of the gift voucher, the difference will not be refunded. If the value of the purchased goods is higher than the value of the Gift Voucher, the difference must be paid.
The gift voucher is valid for 6 months from the date of issue.Gift voucher cannot be exchanged for cash.
If you want to redeem the check at the e-shop, you must enter the code from the certificate in the "discount code" field when creating the order
In the case of goods for which a gift check was used, you can (in case of withdrawal from the purchase contract or in the case of a justified complaint) be refunded the amount by means of a replacement gift check.
The gift voucher cannot be used to pay for shipping or service.
A gift voucher cannot be replaced in any way if it is lost.
Forging or altering a check is prohibited and may be punishable.
By purchasing a voucher, you agree to the Gift Voucher Terms of Use.
The purchase of goods is governed by the applicable Terms and Conditions and the Complaints Regulations of the company.